Watch Out: The Psychological Effects of Mass Surveillance

computer screen which says big brother is watchingYou’re not paranoid if they really are out to get you. More than 50 years after Ernest Hemingway committed suicide, we know that Hemingway was being tracked and hounded by the FBI, but this revelation seems less significant in a culture dominated by surveillance.

Edward Snowden’s recent revelations about NSA spying have sparked a vigorous public debate, and employers routinely spy on their employees by tracking their email, logging their chats, and checking their Facebooks. Walk down any street or enter any convenience store and the odds are good that there’s a camera filming you. The line between public and private behavior is increasingly blurred. Some people are willing to sacrifice a bit of privacy to feel safer, but what about the psychological effects of all this surveillance?

Decreased Trust in Government

It makes sense that people might feel more afraid of their government when they think they’re being watched, but the effects go deeper. One study found that when people identified with a leader, their trust in that leader actually decreased when they found out they were being watched. Another study found that people’s willingness to put up with surveillance decreases when they realize that they are the ones being watched instead of a mysterious bad guy.

Increased Stress

A sense of privacy can play a significant role in the control people feel over their lives. We all have private thoughts and behaviors that we’d rather keep under wraps, but mass surveillance makes this much more challenging. A hastily typed email message or unfortunate Facebook update can suddenly become public knowledge. As far back as 1996, researchers found that people felt a loss of control when they knew they were being watched.

The mental health effects don’t end there, though. Researchers have found that as surveillance increases, so does anxiety. Anxiety can lead to a host of health conditions, including high blood pressure, obesity, respiratory problems, gastrointestinal problems, and even cancer.

Effects on Relationships

Social networking, email, and text messaging play major roles in helping to maintain relationships with friends and family, especially across geographic distances. When people know they’re being watched, though, they tend to be more circumspect with their communications. What was once a sarcastic inside joke might become something that, taken out of context, reads like a threat. As the zone of privacy around a relationship diminishes, so too might people’s willingness to foster real intimacy and shared understandings.

Conformity

Researchers have known for decades that people tend to conform to what observers expect. In the 1960s, Stanley Milgram demonstrated that research subjects would willingly shock another person—even to the point of putting the person’s life in danger—if told to do so by an authority figure. When people know they’re being watched, they may subtly alter their behavior and communication to meet the expectations of the watcher. For an office worker, this might mean avoiding creative problem-solving. In political life, though, the effects can be even more damaging. The surveillance efforts of dictatorships have traditionally inhibited public involvement in government and shut down opposition. It may be that even in a democracy, surveillance limits dissent.

References:

  1. Anxiety and physical illness. (2012, July). Harvard Health Publications. Retrieved from http://www.health.harvard.edu/newsletters/Harvard_Womens_Health_Watch/2008/July/Anxiety_and_physical_illness
  1. Anxious people more likely to develop aggressive cancer, study finds. (2012, April 26). Metro. Retrieved from http://metro.co.uk/2012/04/26/anxious-people-more-likely-to-develop-aggressive-cancer-study-finds-404181/
  1. Beaumont, P. (n.d.). Fresh claim over role the FBI played in suicide of Ernest Hemingway. The Guardian. Retrieved from http://www.theguardian.com/books/2011/jul/03/fbi-and-ernest-hemingway
  1. Borland, J. (2007, August 08). Maybe surveillance is bad, after all. Wired.com. Retrieved from http://www.wired.com/threatlevel/2007/08/maybe-surveilla/
  1. Smith, M. (1992). Employee stress and health complaints in jobs with and without electronic performance monitoring. Applied Ergonomics23(1), 17-27. doi: 10.1016/0003-6870(92)90006-H
  1. Stanton, J. M., & Barnes-Farrell, J. L. (1996). Effects of electronic performance monitoring on personal control, task satisfaction, and task performance. Journal of Applied Psychology81(6), 738-745. doi: 10.1037//0021-9010.81.6.738
  1. Subašić, E., Reynolds, K. J., Turner, J. C., Veenstra, K. E., & Haslam, S. A. (2011). Leadership, power and the use of surveillance: Implications of shared social identity for leaders’ capacity to influence. The Leadership Quarterly22(1), 170-181. doi: 10.1016/j.leaqua.2010.12.014
  1. York, J. C. (2013, June 25). The chilling effects of surveillance. AlJazeera. Retrieved from http://www.aljazeera.com/indepth/opinion/2013/06/201362574347243214.html

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  • Frank h

    September 16th, 2013 at 10:57 AM

    Could someone explain to me why I should be so afraid of this type of surveillance if I am honestly not doing anything that I would care if anyone sees or not?

  • CC

    March 12th, 2017 at 4:24 AM

    Do you close the door when you use the bathroom? Do you tell the cashier at the grocery store about the fight you had with your wife this morning? It’s easy to take privacy for granted. And if, like you say, “you have nothing to hide” Then you need to look deeper into what mass surveillance does to a society as a whole. Take apart each of the effects listed in this article and try to imagine how they would play out in society as a whole. I will tell you this, if we were under mass surveillance throughout the 1960’s, 1970’s, and 1980’s I guarantee you there would be no internet right now. Innovation is crippled in a surveillance, police state.

  • Ooof Yikes

    April 1st, 2018 at 1:05 PM

    Arguing that mass surveillance is okay because you have nothing to hide is like arguing that nobody needs freedom of speech because you have nothing to say.

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