Supporting Someone through Trauma: 4 Important Tools

Woman hugging her friendWhen a friend or loved one has been impacted by a traumatic event, it can be distressing and confusing to stand with them and watch them try to deal with the effects of such an experience. It can also feel overwhelming to the person trying to help or support when they don’t feel as if they have the tools necessary to respond to the traumatized person.

If you are wondering what you can do to be supportive to a person dealing with a recent trauma, here are some places to start:

  1. Listen. Telling our stories is powerful and healing for human beings. It helps us to make sense of what has happened, to consolidate our memories of the events, and to feel heard and supported. Doing what we sometimes call “active listening” can be really important to survivors of trauma. This means devoting your attention to the act of listening carefully—without judging, interrupting, or making self-referencing comments. Asking questions is, however, an important part of active listening, as it shows that you are interested in getting the details right.
  2. Don’t judge. Try to assume a stance of curiosity about the person’s story. Judgments are a heavy burden that trauma survivors become all too familiar with. Don’t add to this burden. Often, the person is struggling with internal judgments about the trauma and their reaction to it. You can help by simply supporting the person without implying that they should (or shouldn’t) have done something differently, that they did the right thing or the wrong thing, or that there was anything about the event(s) that was good or bad. The words in italics are words to avoid when discussing with a survivor the event(s) they are dealing with and/or how the person is coping in the aftermath.
  3. Don’t pathologize. It is normal for human beings to feel grief, pain, rage, despair, and/or fear after a traumatic incident. Often, people will work through this on their own after a period of time, come to understand the event(s) in a way that works for them, and resume their typical engagement in everyday life. Give them a few weeks—don’t label what they are going through or make it sound like an “illness” or “disability.” As therapists, we don’t view having this response itself as problematic; we start to see a problem only if, after a couple of months, these responses are still interfering with the person’s ability to engage in daily life. In that case, you may wish to speak with the person about finding some professional support, but do so in a nonjudgmental way that is open to and hears the person’s thoughts about this.
  4. Take care of yourself. Being a support person for a person dealing with deep pain can in itself be distressing and overwhelming. Sometimes this can even result in what we call “secondary traumatization”—feeling the effects of the trauma yourself. Give yourself permission to do the little things that nurture you and bring joy as you provide support to a person in distress. Be mindfully aware of your own level of distress, energy, and need for support. Learn a little bit about normal trauma responses (such as avoidance, arousal, and intrusions) so that you can understand what is happening. If you feel it might be helpful, you might consider seeking professional support for your own needs and keep yourself grounded. Give yourself permission to feel distressed, frustrated, overwhelmed, or confused, and take care of your own needs about this so that you are able to continue to be supportive when you would like to without making the trauma-affected person the target of your own pain or frustration—this can be a difficult cycle that causes more pain for everyone.

Navigating the aftermath of a traumatic event can be difficult for everyone affected—those directly involved in the event and those in the position of continuing to love and support people through their pain and grief. These tools are a place to start for those of you wondering how best to support a traumatized person. It is important to remember that being such a support person is a wonderful gift and a difficult place to be, and to give yourself the permission to struggle with it, to care for yourself and your needs during this time, and to seek your own support and care when you need it.

© Copyright 2014 GoodTherapy.org. All rights reserved. Permission to publish granted by Sunda Friedman TeBockhorst, PhD, Posttraumatic Stress / Trauma Topic Expert Contributor

The preceding article was solely written by the author named above. Any views and opinions expressed are not necessarily shared by GoodTherapy.org. Questions or concerns about the preceding article can be directed to the author or posted as a comment below.

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  • LaShun

    June 20th, 2014 at 11:50 AM

    Is it normal to feel guilty for wanting to go back to normal again? I feel like if I live in the pain that he feels all the time then I am going to get swallowed by it… but then I want him to know that I can understand what he is feeling but I don’t think that this means that I have to be miserable too but that is how he makes me feel, like I don’t care if I don’t get all depressed with him. I refuse to live like that, and I may not have any control over him but I do for myself. What good does it do him if he doesn’t have someone (me) there to pick him up?

  • campbell

    June 20th, 2014 at 1:14 PM

    My natural instinct is to talk, not listen.
    How can I, short of stuffing a sock in my mouth, really take the time to listen to other people without always interjecting and try to get my two cents worth in?

  • Whitney

    June 21st, 2014 at 5:52 AM

    ahhh judgement… who would even want to share anything with you if you make them feel like they are being judged or that the feelings that they are having in reaction to something are not valid? You have to let people know that you are concerned about them and that you take to heart the things that they are saying to you. NO one should be made to feel like they should just be able to get past something or to move on. Once something traumatic has happened to you, then the ability to do that goes away and you live every day often reliving that which has happened to you. We are there to be supportinve, not to make them feel worse.

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